To begin, click the 'Transactions' tab at the left hand side of the screen.
This screen will show you all recent transactions that have been processed. Find the transaction you would like to void, and click the 3 dots on the right hand side of the transaction, as show below.
From here, you will see the following menu.
When you hover over 'Issue Void' you will see 'full' and 'partial' just like above.
Selecting partial will show you this menu
And after entering an amount to partially void, and clicking 'Process', you should see this confirmation screen.
If you clicked on 'Full' void, then you will see this confirmation dialog. Click 'OK' if you want to continue.
Then you will see this page, confirming the void has been posted.
After voiding a transaction, it is always a good idea to check the 'Type' column of the transaction you attempted to void, and make sure it has changed to a 'void' type.
