How to issue a Credit on your Zift Terminal

This article demonstrates how to issue a credit to a payment card using your Zift Terminal.

  1. From the Home screen, click 'Credit'




  2. You will then need to enter an amount to be refunded. 


  3. After entering the amount of your choosing, click 'Next' and you will be shown this screen to indicate the transaction is ready to process. 




  4. Tap, insert or swipe the payment card as directed. The payment will attempt to process.

  5. After processing, you will be shown a confirmation that the transaction went through properly. 




  6. You will be given  3 options for the receipt. Click print if you'd like the receipt to print from your terminal (only an option with our Sunmi P2 Pro Terminals), click 'Email' if you'd like to enter an email address for the receipt to be sent to, or click 'No Receipt' if you don't want a receipt. 




  7. The transaction will be completed and you will return to the home screen at this time.